Shubham Sawarkar
I didn’t think Apple would ever allow customers to fix their own Apple devices, yet it did. In early 2022, customers will be able to do their own repairs on their Apple devices with the new “Self Service Repair” program, which includes standard repairs like battery replacements, iPhone screen replacements, and more. Customers will have access to Apple’s original parts and tools to complete repairs through the new Self Service Repair program.
Self Service Repair will be available first for the iPhone 12 and iPhone 13, followed by M1 Macs in the future, according to Apple. The service will begin in early 2022 in the United States, with additional countries following throughout the year.
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
Customers will be able to get genuine Apple parts and tools for the most commonly repaired modules, such as the iPhone display, battery, and camera, in the first phase of the program, according to the Apple press release. “Additional repairs will be available later next year,” the company said.
Apple did not give pricing information for this service, but they did say that customers will use the Apple Self Service Repair Online Store to purchase Apple’s original parts and tools. Customers who return their used parts for recycling after the repair will receive a credit toward their purchase.
“Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.”
