On Monday evening, T-Mobile users across the United States reported network outages that caused disruptions to cellular services. According to an outage tracking website, Downdetector, the number of reports of T-Mobile outages had reached more than 83,000 over the preceding 24 hours, with users experiencing intermittent issues with voice, messaging, and data services in several areas. However, T-Mobile did not reveal the number of users affected.
T-Mobile quickly acknowledged the issue and assured its users that it was addressing the problem. The U.S. wireless carrier stated that it was working to resolve the 3rd party fiber interruption issue that caused the outage. T-Mobile’s President of Technology Neville Ray confirmed on Twitter that their teams were taking rapid action to address the situation.
T-Mobile’s help page also responded to Twitter messages from users experiencing problems and assured them that they would review the complaints. However, no details were provided on the extent of or reason for the outage.
Meanwhile, Downdetector.com, which tracks outages by collating status reports from sources, including user-submitted errors on its platform, also reported thousands of reports of services being down from other U.S. wireless carriers, such as Verizon and AT&T. The website showed that at the peak of the outage, there were over 2,000 unresolved incident reports for Verizon and more than 1,100 for AT&T.
T-Mobile users experienced network outages across the United States on Monday, which caused disruptions to cellular services, including voice, messaging, and data services. T-Mobile quickly responded to the situation, assuring its users that it was addressing the issue. The cause of the outage has been attributed to a 3rd party fiber interruption issue, and while the number of affected users remains unclear, T-Mobile has taken steps to resolve the problem.
