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TechX / Twitter

[UPDATE: Web version back to normal] Twitter’s new reply display causes confusion and frustration for users

By
Shubham Sawarkar
Shubham Sawarkar's avatar
ByShubham Sawarkar
Editor-in-Chief
Shubham Sawarkar is a technology journalist at GadgetBond, covering Apple, AI, consumer technology, software, gadgets, and product launches. His work explores emerging technologies, industry developments, product...
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Mar 28, 2023, 6:27 PM EDT
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Twitter's new reply display causes confusion and frustration for users
(Image Credit: Brett Jordan/Unsplash)
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UPDATE March 29, 2023, 04:48 p.m. UTC: The issue has been fixed at least on the web version, more at the end.


Twitter’s recent update has left users scratching their heads in confusion. The latest change has made it difficult to follow conversations on the platform as tweets no longer show who users are replying to. This means that replies to tweets now appear like a string of out-of-context messages, making it difficult for users to sift through and make sense of them.

This change has muddied the already complicated Twitter experience in several small ways. If users click on a tweet with replies, they will still see those replies listed under the tweet as before, but they don’t have as clear of a connection to the parent tweet. Replies to a user’s tweets will still show up in their Notifications tab, but they now look like random tweets that may not have been intended to be there.

The change has caused frustration among Twitter users who are already struggling with the platform’s complex interface. As one user pointed out, “I love how every reply now looks like a vague subtweet on the timeline.”

I love how every reply now looks like a vague subtweet on the timeline

— Tristan Cooper (@TristanACooper) March 28, 2023

Interestingly, some users have reported that they can still see reply information on TweetDeck, and sometimes on Twitter.com, they can see a gray line connected to replies on one of their own tweets. This discrepancy leads some to believe that this change may just be a bug, but given Twitter’s history of product messiness and cost-cutting, users are not holding their breath for a quick fix.

The lack of clarity in replies could lead to confusion, misunderstandings, and miscommunication, which could damage the user experience on the platform. Twitter needs to address this issue and provide a solution that improves the clarity and context of replies.


UPDATE March 29, 2023, 04:48 p.m. UTC: Twitter users were in for a surprise earlier this week [above article] when the social media platform decided to change the way tweet replies were displayed. Rather than showing who the user was replying to, the replies appeared to be vague subtweets or random messages with no context.

Fortunately, Twitter has fixed the issue on the web, and tweets once again include details about who is replying to whom. While it’s unclear whether the initial change was a bug or an intentional change, the fact remains that Twitter users were left in the dark for a short period.

The significance of this change is not lost on Twitter users, as the ability to understand the context of a conversation is essential for meaningful engagement on the platform. Twitter has always been a place for people to share their thoughts, opinions, and ideas, and the ability to engage in a conversation is an integral part of the platform’s functionality.

It’s important to note that the change has only been fixed on the web, and iOS users are still left without the ability to see who others are replying to. However, it’s hoped that this issue will also be resolved soon and that all users will once again be able to enjoy the full functionality of Twitter.


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