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TechX / Twitter

Twitter to pay $150 million fine to FTC to settle privacy violations

By
Shubham Sawarkar
Shubham Sawarkar's avatar
ByShubham Sawarkar
Editor-in-Chief
Shubham Sawarkar is a technology journalist at GadgetBond, covering Apple, AI, consumer technology, software, gadgets, and product launches. His work explores emerging technologies, industry developments, product...
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May 26, 2022, 11:12 PM EDT
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Twitter to pay $150 million fine to FTC to settle privacy violations
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The Federal Trade Commission (FTC) and Twitter reached a settlement in 2019 over user privacy violations revealed by the watchdog, with Twitter agreeing to pay $150 million.

Twitter said in a statement that it had handled the matter by paying the fine, but that it had really addressed the infraction soon after the FTC revealed the breach three years ago.

Between 2013 and 2019, the FTC launched an inquiry after discovering that Twitter user email addresses and phone numbers provided for security purposes were accidentally used for advertising.

If a company says at the point of collection that consumers’ information will be used for a particular purpose, consumers should be able to rely on that promise /4

— FTC's Office of Technology (@TechFTC) May 26, 2022

When users sign up for Twitter, they are asked for their phone numbers for two-factor verification; nonetheless, these numbers are kept in the system to allow advertisers to personalize advertising. Twitter was unable to provide an estimate of how many people were affected.

When the investigation began, Twitter indicated that it expected to lose $150 million to $250 million.

Twitter stated in its settlement statement that it worked with the FTC throughout the investigation and remained aligned with the agency on operational updates and program changes to guarantee that people’s data is secure and their privacy is protected.

Twitter said it would invest in security policies and standards in the future, including developing and improving processes, trying to implement technical protections, and performing frequent audits.


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