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AppleiPhoneMobileTech

Apple finally allows iPhone repairs with used parts

Apple will enable repairs using authentic used iPhone components this fall, extending product life and offering more repair options.

By
Shubham Sawarkar
Shubham Sawarkar's avatar
ByShubham Sawarkar
Editor-in-Chief
Shubham Sawarkar is a technology journalist at GadgetBond, covering Apple, AI, consumer technology, software, gadgets, and product launches. His work explores emerging technologies, industry developments, product...
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Apr 11, 2024, 10:00 AM EDT
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Apple iPhone repair used parts
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For years, Apple has made it excruciatingly difficult for consumers to repair their own iPhones. The company’s strict policies around parts pairing and serialization have essentially created a walled garden, fencing out third-party repair shops and do-it-yourself tinkerers. But a new announcement from Cupertino signals a significant thaw in Apple’s notorious repair restrictions, marking a groundbreaking win for the right-to-repair movement.

In the fall of 2024, a pivotal shift will take place. Apple revealed plans to allow owners of “select” iPhone models to repair their devices using genuine, pre-owned components while retaining full functionality. This paradigm shift addresses a longstanding grievance – the pesky notifications and potential malfunctions that plagued iPhones repaired with aftermarket or recycled parts.

The crux of the issue lies in Apple’s parts pairing process, which mandates that users match the serial number of their device to that of a new part purchased from Apple. Failure to comply would result in incessant warnings about unverified components, and in some cases, biometric sensors like Face ID and Touch ID would cease operating altogether. This draconian approach has been a thorn in the side of independent repair shops and DIY enthusiasts for years.

However, the forthcoming update promises to do away with these frustrations. Apple has stated that “calibration for genuine Apple parts, new or used, will happen on device after the part is installed.” This means that users and repair shops will no longer be required to provide the serial number of the device they’re fixing when ordering most parts from the Self Service Repair Store. Initially, the change will apply to displays, batteries, and cameras, with support for used biometric sensors like Face ID and Touch ID slated for future iPhone releases.

Concurrently, Apple is tightening its grip on the tracking and verification of used iPhone components. The company plans to extend its Activation Lock feature, designed to deter thieves from using lost or stolen devices, to individual iPhone parts. “If a device under repair detects that a supported part was obtained from another device with Activation Lock or Lost Mode enabled, calibration capabilities for that part will be restricted,” Apple warns.

For those who choose to repair their iPhone with a pre-owned part, the device will meticulously log this information in the Parts and Service History section of the Settings app on iOS. While Apple has yet to specify which iPhone models will be supported initially, the company has confirmed that the iPhone 15 and later models will be compatible with this new repair program.

“With this latest expansion to our repair program, we’re excited to be adding even more choice and convenience for our customers, while helping to extend the life of our products and their parts,” proclaimed John Ternus, Apple’s senior vice president of hardware engineering.

While Apple’s grudging acceptance of used parts falls short of embracing the aftermarket repair ecosystem, this concession is nonetheless a seismic development. Repair shops and DIY enthusiasts, who have long been forced to pay a premium for new iPhone parts, now have a more cost-effective alternative at their disposal.


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