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SamsungSmart HomeTech

Ads quietly arrive on Samsung Family Hub fridges with latest software rollout

Samsung has started displaying advertisements on idle screens of its premium Family Hub refrigerators through a new update in the US.

By
Shubham Sawarkar
Shubham Sawarkar's avatar
ByShubham Sawarkar
Editor-in-Chief
I’m a tech enthusiast who loves exploring gadgets, trends, and innovations. With certifications in CISCO Routing & Switching and Windows Server Administration, I bring a sharp...
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Sep 20, 2025, 1:34 AM EDT
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Samsung Family Hub refrigerator
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It used to be that the worst thing your fridge might nag you about was a forgotten jar of mustard. Now, thanks to a silent software push from Samsung, some Family Hub refrigerators in the U.S. are quietly turning their door displays into small ad spaces — showing “promotions and curated advertisements” on the fridge’s idle Cover Screen. The change landed via an over-the-network update and arrived with new Terms of Service and a Privacy Notice.

If that reading makes your kitchen feel suddenly more like Times Square, you’re not alone. Samsung sent a statement framing the move as a pilot to “offer promotions and curated advertisements on certain Samsung Family Hub refrigerator models in the U.S. market,” saying the ads will appear only on some Cover Screen themes, can be dismissed, and won’t run when the Cover Screen is set to Art Mode or picture albums. The company also emphasized this is part of an effort to “strengthen value” for customers.

That official framing doesn’t erase the smell of bad timing. Back in April, Samsung had told The Verge it had “no plans” to populate appliance screens with advertising — a line that reassured some early buyers of the Family Hub. The new update puts that promise in the rearview and raises the obvious question: when a device has a screen, will it eventually have ads?

From the update notes and reporting, the ads show up on the fridge’s Cover Screen — the display people see when the screen is idle. Samsung’s rollout appears selective: themes such as Weather, Color, and Daily Board are likely to display ads, while Art Mode and Gallery/Photo themes remain ad-free for now. Ads shown on those Cover Screens can be dismissed, and Samsung says a dismissed ad won’t reappear during that campaign period.

A few reasons explain the heat this move generated. First, these fridges are expensive — Family Hub models run in the thousands of dollars — and owners feel blindsided when a paid appliance begins serving up commercial content without an obvious opt-out. Second, privacy questions follow every time an always-on home device starts carrying ads: who’s targeting those ads, on what data, and where does that data live? Reporting so far notes Samsung hasn’t fully disclosed how ads are targeted or what signals, if any, are used to select promotions. That lack of clarity makes consumers nervous about another device quietly joining the ad economy.

The reaction was immediate and, in many corners of the internet, scornful. Threads on Reddit’s technology and home-automation communities lit up with incredulous jokes, anger, and calls for returns — a predictable mix when a kitchen appliance starts behaving like a billboard.

If this feels familiar, there’s a reason: Samsung has a history of shoehorning ads into its hardware. Smart TVs received public backlash a decade ago when Samsung’s software began inserting promotional content into video apps and the TV interface. That precedent helps explain why some customers reacted so sharply to the fridge news — a suspicion that a pattern is repeating across product lines.

What you can do right now

If you own a Family Hub and dislike the idea of kitchen ads, there are a few immediate practical things to try:

  • Check the Cover Screen personalization: switching to Art Mode or a photo gallery should stop ads from appearing, according to Samsung.
  • Read the new T&C and Privacy Notice that arrived with the update. They may explain data flows and opt-out choices (if any).
  • Dismiss any ads you see — Samsung says dismissed ads won’t reappear during that campaign — and keep an eye on update notes for tweaks.
  • If you feel strongly, contact Samsung support or your retailer about returns or refunds; whether that’s possible will depend on purchase date, local consumer protection laws, and retailer policy.

Why this matters beyond the kitchen

The Family Hub ad pilot is a small practical change with a larger symbolic meaning: it shows how the “screens everywhere” approach to home appliances can turn durable goods into ongoing ad surfaces, and it forces a conversation about who “owns” a device’s future behavior — the person who bought it, or the company that supplies its software. For years, tech companies have chased recurring revenue from services and ads; embedding those revenue streams into physical products accelerates that model, but also risks eroding trust with customers who paid top dollar for a supposedly premium product.

Samsung calls this a pilot, which suggests the company is testing user tolerance and ad performance. For customers, the pilot is a reminder that modern appliances often ship with software lifecycles; what they are today can change with the next update. That reality makes T&Cs, privacy settings, and the fine print more relevant than ever — and it means your fridge might now have a business model you didn’t sign up for.

If your kitchen is feeling a little more commercial, it’s by design. Whether that design is fair to the people who paid for the hardware is the principal question Samsung will have to answer — and the reason this pilot will get watched closely by consumers, privacy advocates, and regulators alike.


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