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LG confirms you’ll be able to remove the Microsoft Copilot shortcut from your TV

The unremovable Copilot shortcut on LG smart TVs triggered online outrage, and now the company says a proper delete option is coming.

By
Shubham Sawarkar
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ByShubham Sawarkar
Editor-in-Chief
Shubham Sawarkar is a technology journalist at GadgetBond, covering Apple, AI, consumer technology, software, gadgets, and product launches. His work explores emerging technologies, industry developments, product...
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Dec 19, 2025, 12:03 PM EST
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Microsoft Copilot app tile highlighted on an LG webOS smart TV home screen, shown alongside YouTube, Live TV, and other system apps after a software update.
Photo: defjam16 (via Reddit)
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Now you can finally delete that Copilot ghost icon from your LG TV — but it took a full-on backlash to get here.

If your TV suddenly greeted you with a little Copilot tile this week, you weren’t imagining things. A recent webOS update pushed a Microsoft Copilot shortcut onto the home screens of a bunch of newer LG televisions, and for many people, that shortcut behaved like bad wallpaper: you could hide it, but you could not make it go away. The tile showed up on OLEDs and recent LED models alike, sitting in the app rail next to Netflix and YouTube like it belonged there by birthright — except owners didn’t invite it.

That small, stubborn tile tapped into a few louder complaints about modern smart TVs. Over the last several years, viewers have watched their living-room screens morph from dedicated video hardware into ad and service platforms: optional features get luxurified into system-level defaults, app shortcuts creep onto the home screen, and telemetry or content-recognition features quietly help power recommendations (and advertising) in the background. When this Copilot shortcut arrived without an obvious uninstall option, some users treated it as the latest symptom of the same problem — a reminder that “updates” can sometimes mean more clutter and less control.

Technically, LG says the Copilot tile is not an embedded app baked into webOS. The company told reporters the icon functions as a browser shortcut that opens Microsoft’s Copilot web interface, rather than a native, permanent application in the TV’s firmware. LG also repeatedly emphasized that any features requiring a microphone or other privacy-sensitive inputs would only activate with your explicit permission — a play to reassure users worried the TV had become an always-listening AI terminal. Those technical distinctions are real, but they don’t change the user experience: whether it’s a web link or a system binary, the thing was pinned to the screen and felt forced.

The pressure that made LG change course didn’t come from regulators or a corporate partner. It came from people in living rooms and on Reddit. A single post showing the Copilot tile — titled along the lines of “My LG TV’s new software update installed Microsoft Copilot, which cannot be deleted” — blew up into tens of thousands of upvotes and a stream of replies describing the same surprise on other models. Tech outlets replicated the behavior on their own sets, turning a viral user complaint into headlines and firm coverage within days. That public chorus transformed an irritating UX decision into a reputational problem fast.

LG’s response was a U-turn in micro: the company told reporters it “respects consumer choice” and will add an option in a future webOS update that actually lets people delete the Copilot shortcut, not just hide it. That’s a meaningful difference — LG says deleting the tile will remove it from the installed items and stop it from showing up as a pinned destination — but for now, there’s no precise rollout date. The fix will be software-side, LG says, which means the change should be possible for affected sets without replacing hardware.

If you’re looking for something practical to do right now, there are a few small, ugly options. You can hide the Copilot tile through webOS’s app management (the same trick people used when it first appeared), and you should double-check voice and privacy settings to make sure microphone access and personalization features are off unless you want them on. Some users pointed out that disconnecting a TV from the internet removes the tile’s functionality, but that’s an extreme workaround that also cuts off streaming and updates. For reference, LG’s developer docs show that webOS normally supports long-press edit mode for removing apps — but OEMs can designate some system shortcuts as non-deletable without a firmware change, which appears to be what happened here. In short, hide for now, watch for the promised update, and lock down any privacy toggles you care about.

What this episode says about the broader TV industry is an important part. Manufacturers are under enormous pressure to add features that look flashy in press demos — AI assistants among them — and partnerships with big platform players like Microsoft are an easy way to check that box. But shipping shortcuts or preloads without clear opt-out paths risks turning helpful extras into consumer-bait. The Copilot tile’s brief residency on LG home screens is a reminder that people still expect a modicum of control over the devices they pay for, and that companies can’t assume passive acceptance when they treat living-room real estate like ad inventory.

There’s also a privacy angle that won’t vanish: users are sensitive to anything that looks like a tracking or listening feature, and AI branding amplifies that sensitivity even when the underlying technology is just a web page. LG’s reassurances about explicit consent for microphone use are important — but they won’t erase the frustration of a feature that arrived without consent in the first place. If the promised delete option rolls out cleanly, this will likely be filed under “lesson learned”; if it doesn’t, expect more scrutiny about how TVs are updated and what ends up on the home screen.

For now, the Copilot icon arrived like a ghost in the night and — after enough shouting — LG has promised to exorcise it. The real test will be whether the company follows through quickly and whether other TV makers take note: in an era where every appliance can be a platform, giving people real choices matters as much as the headline feature names on the product page.


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