Spotify on Tuesday quietly began rolling out a built-in direct-messaging feature called Messages — a one-to-one chat inbox inside the mobile app where you can send songs, podcasts, audiobooks and short text reactions without hopping to WhatsApp, Instagram or whatever you normally use to share links. It’ll arrive in “select markets” this week for mobile users aged 16 and up on both Free and Premium tiers, and Spotify says you’ll find shared audio saved in a Messages inbox under your profile photo in the top-left of the app.
How it works
Tap the share icon while something is playing in Now Playing, pick a friend — suggested contacts will include people you share a plan with or who you’ve previously interacted with via Jams, Blends or collaborative playlists — and send. Messages are 1:1 only, support text and emoji reactions, and Spotify says conversations are protected with “industry-standard encryption.” You can decline message requests, block users, opt out entirely, and there’s an in-app report flow. Spotify also says it will proactively scan messages for “certain unlawful and harmful content” and will review reported chats.

Spotify tried this before
This isn’t entirely new. Spotify had an inbox/messaging experiment years ago that it quietly removed in 2017 because too few people used it. That earlier experiment didn’t stick — but the company is betting the product environment is different now: there are far more users, more social features across apps, and a stronger commercial case for keeping people inside Spotify. Reuters notes Spotify’s revived push comes as the company chases growth amid competition and rising prices, and as it targets longer-term goals such as expanding to a billion users.
Why Spotify now?
There are a few obvious reasons. First, sharing is how music spreads: friends recommend songs, someone tags a track in a story, a playlist gets passed around — but those conversations today live in SMS threads, Instagram DMs, TikTok comments or Discord servers. Putting sharing inside Spotify compresses that loop: recommendations stay tied to the content, are easy to re-open later, and, crucially for Spotify, happen on the company’s turf. That matters for retention (users who interact are likelier to come back), discovery (shared songs can lead to streams), and data (Spotify learns which audio travels by word of mouth).
Second, there’s a product economics angle. Spotify’s been raising prices in multiple markets and rolling out more creator tools; new engagement features give it a narrative to explain investment in the product while also creating more monetizable touchpoints. Analysts and outlets point to these strategic pressures as background for the Messages rollout.
What to watch for
Privacy vs. safety: Spotify claims encryption and gives users controls like blocking and opting out, but it also says it will scan messages for certain harmful content. That’s a tension: scanning can catch abuse, but it means the company has some level of visibility into conversations. How Spotify implements detection (what is scanned, how long metadata or content is stored, how false positives are handled) will matter — both for users and for regulators watching platform moderation and privacy. Spotify’s announcement does not publish exhaustive technical details.
Artist and creator access: The company hasn’t confirmed whether artists or verified creator accounts will be able to message fans directly. That’s a big question: if artists can DM fans, it could be a powerful fan-engagement tool, but it would also require stricter moderation and more rules to prevent spam or harassment. For now, Spotify frames Messages as a peer-to-peer feature “to complement” existing social platforms rather than a marketplace for creator outreach.
“Why this, not Hi-Fi?”
As you might expect, reactions split. Some users welcomed a convenience — a place to keep the music links that used to vanish into chat threads — while others grumbled that Spotify invests in features people didn’t ask for instead of long-requested upgrades like a lossless tier or better recommendation fixes. Media coverage already notes some pushback on social channels: users asking for different priorities, and a few suggesting Spotify should focus on audio quality and discovery rather than social tools. Expect the chorus to grow louder if the rollout hits more markets and the product nudges users to interact more in-app.
Why this might matter (or not)
If Messages solves a real friction — lost links, scattered recommendations, the cognitive load of finding what a friend shared six months ago — it could quietly improve discovery and keep listeners in the app for longer. That’s valuable to Spotify and to labels and podcasters who want organic word-of-mouth. But if the product attracts abuse, spam, or low viewership (again), it risks becoming another lightly used feature that clutters the UI. Ultimately, the test will be engagement metrics and how Spotify balances privacy, moderation and usefulness.
Bottom line
Spotify’s Messages is a modest but meaningful nudge toward a more social listening experience: one that keeps the sharing loop inside the streaming app rather than scattering it across other platforms. It’s smart, on paper — and not without tradeoffs. Whether it becomes a core part of how people discover music, or just another optional inbox that a handful of fans use, will depend on execution: moderation, UX, and whether people actually prefer sliding into DMs on Spotify instead of the chat apps they already live in.
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