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OpenAI and Google are walking away from Scale AI

After Meta bought into Scale AI and brought on its CEO, OpenAI and Google started shifting away from the once-neutral data firm.

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Shubham Sawarkar
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ByShubham Sawarkar
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I’m a tech enthusiast who loves exploring gadgets, trends, and innovations. With certifications in CISCO Routing & Switching and Windows Server Administration, I bring a sharp...
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Jun 20, 2025, 8:45 AM EDT
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In the fast-evolving world of artificial intelligence, data labeling is the unsung hero powering breakthroughs from conversational agents to autonomous vehicles. Scale AI, founded in 2016, built its reputation by providing curated, human-annotated datasets to leading AI firms—data that fuels model training, fine-tuning, and evaluation. Yet, in recent weeks, headlines have signaled a tectonic shift: Meta Platforms has invested roughly $14.3–14.8 billion for a 49% stake in Scale AI and has hired its 28-year-old founder, Alexandr Wang, to spearhead a new “superintelligence” effort. Almost immediately, major AI players, including OpenAI, Google, and Elon Musk’s xAI, began re-evaluating their ties with Scale.

Meta’s announcement that it would acquire a near-half stake in Scale AI, valuing the startup at around $29 billion, stunned the industry. The deal, reported to be about $14.3–14.8 billion, brings Alexandr Wang to Meta to lead an AI team focused on advanced, long-term research—often dubbed “superintelligence.” Meta’s investment stands out both for its size (one of its largest external bets on AI) and for its structure: Meta will not hold voting power at Scale, a point emphasized by Scale AI to reassure other customers that their data and strategic insights remain protected. Yet the optics of partial ownership by a direct competitor in AI inevitably raised concerns among Scale’s clientele: could Meta glean sensitive information about rivals’ AI development pipelines?

In press statements, Scale AI insisted the investment wouldn’t compromise customer data or grant Meta undue visibility into its operations. According to a statement, Meta would not have voting power, and confidentiality safeguards would remain intact. Nonetheless, the perception among AI labs was immediate: neutrality—vital for data-labeling firms—now seemed under threat.

Contrary to the idea of a sudden rupture, OpenAI’s ties with Scale AI had been tapering off over the prior six to 12 months. An OpenAI spokesperson confirmed that the company had already been “pulling back from the startup over the last six to 12 months,” seeking other providers that could deliver more specialized datasets aligned with the cutting edge of model development. While Scale AI accounted for only a small fraction of OpenAI’s data needs, OpenAI was proactively diversifying its data suppliers to ensure access to niche, expert-driven labeling services for increasingly sophisticated AI models. The decision to phase out work with Scale AI, the spokesperson emphasized, was not triggered by Meta’s investment but reflected a strategic search for partners “that have kept pace with innovation and understand what the latest models need.”

However, timing matters in headlines: even if the winding-down process predated Meta’s investment announcement, the public narrative merged them. Bloomberg reported OpenAI had been “winding down its reliance on Scale over the past six to 12 months” and sought providers like Mercor to support advanced AI workloads. This narrative gained traction just days after the Meta deal, prompting broader industry moves.

Scale AI’s client roster included giants like Google, OpenAI, Microsoft, Meta, and smaller ventures. Google, reportedly the largest Scale customer in 2024 (spending around $150–200 million), swiftly evaluated alternative suppliers once Meta’s stake surfaced. Reuters sources indicated Google planned to cut ties with Scale AI in the wake of the Meta deal, having already been diversifying data providers for over a year. Likewise, Microsoft and Elon Musk’s xAI were reported to be reducing or pausing engagements. The concern: any affiliation with Scale might risk exposing proprietary data or insights to Meta, even if legal and structural safeguards existed.

As AI labs paused or ended contracts, competitors in the data-labeling sector saw immediate opportunity: firms like Turing, Handshake, Labelbox, and Mercor reported surges in inbound interest as customers sought “neutral” partners without entanglements tied to major AI players. Some labs even considered building in-house labeling teams to keep data limits under tighter control, highlighting the strategic importance of human-annotated datasets in the AI arms race.

At a glance, data labeling might appear commoditized: supply images or text, have humans tag them, feed labels into training pipelines. But the reality is far more nuanced: as language and vision models tackle complex reasoning tasks, require multi-step reasoning, or need domain-specific expertise (e.g., legal, medical, scientific), labeling tasks grow sophisticated. Recruiting skilled annotators—sometimes PhD-level experts—is imperative. Providers develop custom workflows, annotation tooling, quality-assurance processes, and alignment tasks (e.g., ensuring model outputs meet safety and ethical standards).

Neutrality is equally critical. AI labs fiercely guard their research priorities, prototypes, and datasets. Sharing prototypes or early outputs with an external labeling provider risks revealing strategic direction. If that provider is part-owned or tied to a competitor, concerns intensify. Hence, when Meta’s near-half stake in Scale AI became public, many labs recalibrated to preserve data confidentiality.

Alexandr Wang co-founded Scale AI as a teenager after leaving MIT, quickly positioning the startup as a go-to for human-annotated datasets. Under his leadership, Scale expanded into diverse verticals (computer vision for autonomous vehicles via Remotasks, natural language annotation via Outlier.ai), attracted high-profile investors, and launched research efforts on model evaluation and alignment. His youth belies a network spanning Silicon Valley and beyond, reflected in his recent meetings with policymakers and appearances at global forums.

Meta’s decision to bring Wang aboard signals an ambition to reinvigorate its AI research trajectory. Zuckerberg has faced internal frustration over Llama model performance and delays in flagship releases. By hiring Wang to lead a “superintelligence” unit, Meta aims to inject fresh perspective—though the term “superintelligence” remains aspirational and long-term. For Scale AI, Wang’s departure (with a handful of employees expected to follow) prompted an internal reshuffle: Jason Droege, Scale’s Chief Strategy Officer, steps in as interim CEO.

Amid these developments, OpenAI CEO Sam Altman remarked on the fierce competition for AI talent. On the “Uncapped” podcast, he noted Meta had tried to lure top OpenAI researchers with offers reportedly up to $100 million in signing bonuses and lucrative annual packages—attempts that thus far “basically never work” as OpenAI’s best people remained committed. Altman framed this as symptomatic of the “free-agent frenzy” in AI, questioning whether mega-sums alone foster genuine innovation or long-term culture. His comments highlight that while capital flows freely in AI, mission alignment and a track record of breakthroughs can outweigh short-term financial incentives.

Meta’s aggressive hiring push—bringing in figures like Wang and reportedly pursuing researchers from OpenAI, DeepMind, and elsewhere—reflects its urgency to catch up in the AI race. Yet, as Altman suggests, compensation alone may not suffice; organizational culture, research environment, and clarity of mission often drive top talent.

With Scale AI’s founder at Meta and key clients pausing engagements, Scale faces pressure to reinvent its core business. Interim CEO Jason Droege has signaled a pivot toward custom AI applications for enterprises and governments, leveraging Scale’s expertise beyond labeling. The company also underscores safeguards to maintain client confidentiality. Yet, rebuilding trust among major AI labs will take time, and competitors are primed to capture displaced business.

For AI developers, this episode serves as a reminder to cultivate diverse data partnerships and consider investing in in-house annotation capacities where feasible. The importance of specialized, expert-driven annotation—especially for advanced reasoning tasks, safety evaluations, and alignment checks—remains undiminished. The scramble for neutral providers may accelerate innovations in annotation tooling, secure data enclaves, and federated labeling approaches, aiming to balance confidentiality with quality.

The Meta–Scale AI saga illustrates how infrastructure components—data labeling, compute resources, model evaluation—are battlegrounds for strategic advantage in AI. As leading labs jostle for supremacy, alliances and partnerships shift rapidly. Mergers, investments, and talent moves ripple through the ecosystem, influencing who has access to critical resources. Neutral intermediaries—whether for data, compute, or evaluation—become pivotal yet precarious: their independence is both an asset and a vulnerability when major players invest or compete directly.

Going forward, we may see increased regulatory scrutiny of such deals, particularly where data confidentiality and competition intersect. Labs might forge consortia to share labeling infrastructure under strict governance, or adopt more decentralized labeling solutions to hedge against single points of failure. Meanwhile, startups in the data pipeline space will need to articulate and demonstrate robust confidentiality protocols and independence, perhaps through third-party audits or transparent governance structures.

Meta’s multibillion-dollar bet on Scale AI and Alexandr Wang has catalyzed a rapid realignment in AI data partnerships. OpenAI’s winding down of its work with Scale AI—already in motion long before the Meta deal—alongside Google, Microsoft, and others stepping back, signals how entwined data services are with strategic competition.


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