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Industry groups sue FTC over new “click to cancel” subscription rule

The FTC’s “Click to Cancel” rule could change how subscriptions are canceled—if it survives a lawsuit from industry groups.

By
Shubham Sawarkar
Shubham Sawarkar's avatar
ByShubham Sawarkar
Editor-in-Chief
Shubham Sawarkar is a technology journalist at GadgetBond, covering Apple, AI, consumer technology, software, gadgets, and product launches. His work explores emerging technologies, industry developments, product...
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- Editor-in-Chief
Oct 24, 2024, 2:52 AM EDT
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Chair of the Federal Trade Commission (FTC) Lisa Khan speaks on lowering healthcare costs during an event in the Indian Treaty Room in the Eisenhower Executive Office Building on the White House Campus in Washington, DC on Wednesday, April 3, 2024.
Photo by Bonnie Cash / Pool via CNP / MediaPunch
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Imagine this: You sign up for a streaming service, excited to binge your favorite shows. But a few months later, you realize it’s not for you. You try to cancel, only to find yourself tangled in a web of confusing instructions and hidden fees. Sound familiar?

Well, the Federal Trade Commission (FTC) is sick of it. They’ve introduced a new rule called “Click to Cancel” that aims to make it as easy to quit a subscription as it is to start one. Think: no more phone calls, no more letters, just a simple click of a button.

Naturally, not everyone’s thrilled about this. Industry groups representing companies that profit from subscription models are up in arms. They argue (PDF version) that the FTC is overstepping its boundaries and trying to regulate businesses too much.

But let’s be real: many of these companies have a history of making it tough to cancel subscriptions. They’ve got a vested interest in keeping you hooked, even if you’re not happy.

If the FTC wins this battle, it could be a major victory for consumers. We’d have more control over our spending and less frustration when it comes to canceling unwanted services.

So, while the industry groups might be fighting tooth and nail, it’s clear that the “Click to Cancel” rule has the potential to level the playing field and give consumers a much-needed win.


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