Samsung Electronics has just taken a step that feels like a turning point for how a global tech giant works with artificial intelligence. In a move announced by OpenAI in June 2026, the company began rolling out ChatGPT Enterprise and its coding companion Codex to every Samsung Electronics employee in South Korea and to all staff worldwide who sit in the Device Experience (DX) division. The announcement was framed as one of OpenAI’s largest enterprise deployments to date, and for anyone who has watched Samsung’s AI journey over the past few years, it reads like the culmination of a slow-burning partnership that is now moving from infrastructure to the very way people do their jobs.
The roots of this deal go back to 2025, when Samsung and OpenAI first shook hands on supplying advanced memory semiconductors for next-generation AI systems. Those chips are the quiet workhorses that power the massive language models behind ChatGPT, and the collaboration gave both companies a foothold in each other’s worlds. At the time, the talk was all about silicon and data-center capacity. Fast forward a year, and the conversation has shifted from the hardware that makes AI possible to the software that puts AI in the hands of designers, engineers, marketers, and factory floor technicians.
What makes the rollout notable isn’t just the scale—though the numbers are striking. OpenAI says more than five million people now use Codex each week for everything from writing scripts to automating internal workflows, and in South Korea alone, the weekly active user base has jumped nearly 800 % since February 2026. Those figures hint at a grassroots enthusiasm that Samsung is now tapping into on a corporate level. By making ChatGPT Enterprise available across R&D, manufacturing, marketing, product development and even corporate functions, the company is betting that the same kind of curiosity that drives individual developers to experiment with AI can be harnessed to speed up everything from chip design to global ad campaigns.
Executive Chairman Lee Jae-yong and OpenAI CEO Sam Altman met at Samsung’s Seoul office in October 2025 to sign a letter of intent, a moment captured in a photo that shows two leaders shaking hands over a table littered with notebooks and coffee cups. When the deal finally went live, OpenAI Korea General Manager Kim Kyoung-hoon (sometimes quoted as Harrison Kim in the OpenAI release) described the move as “significant in OpenAI’s history because Samsung, a global technology and manufacturing leader, is adopting AI not as a tool limited to certain teams or tasks but as a core platform to enhance the way employees work and innovate across the organization.” It’s a line that feels less like a press release talking point and more like a genuine belief that AI can become as ordinary as email or spreadsheets—provided it’s wrapped in the right security and governance.
Speaking of security, the enterprise version of ChatGPT brings a suite of features that were clearly important to Samsung’s leadership. Data protection, user-access controls, and the ability to fit the tool inside existing governance frameworks mean that engineers can ask the model to debug a line of code without worrying that proprietary designs will leak out. Meanwhile, Codex, which began life as a programmer’s aide for writing and reviewing code, has grown into something far more versatile. The OpenAI blog notes that non-developers are now using it to spin up internal tools, build simple websites, or automate repetitive workflows—tasks that once required a dedicated software team or a patchwork of scripts. One of the newer additions, a record-and-replay function, lets a user walk through a process once and then have the AI repeat it autonomously, a feature that sounds like it could shave hours off routine tasks on a factory line.
The broader context in South Korea also helps explain why Samsung’s move feels less like an isolated experiment and more like a wave. Seoul National University recently began offering ChatGPT Edu to its 47 000 students, faculty and staff as part of a push to become an “AI-native” campus. Kakao integrated a ChatGPT question-and-answer feature directly into its widely used KakaoTalk messenger, putting the model into everyday conversations. And a growing roster of Korean corporations—LG Electronics, LG Uplus, LG CNS, Samsung SDS, TVING, Krafton, Toss, Musinsa, Korea Zinc, Nexen Tire and HanaTour—are already experimenting with ChatGPT Enterprise, the OpenAI API or Codex in various corners of their businesses. In that ecosystem, Samsung’s decision to roll the tools out to its entire DX division and to every employee in Korea looks less like a bold gamble and more like a natural next step.
For the people actually using the new tools, the promise is one of increased speed and fewer bottlenecks. A software engineer might spend less time wrestling with boilerplate code and more time experimenting with novel architectures. A marketer could draft campaign copy, test variations, and pull in data insights without waiting for an analytics team to spin up a report. A plant supervisor might ask Codex to generate a checklist for a maintenance routine, then have the AI suggest tweaks based on historical failure patterns. The underlying idea is that when AI is embedded in everyday workflows—not relegated to a special “innovation lab”—the cumulative effect can be measured in faster product cycles, higher quality output, and perhaps even a shift in how employees think about problem-solving.
Of course, the rollout isn’t without its watchwords. Samsung’s earlier caution about data security—manifested in internal AI curbs that were lifted only this year—shows that the company is aware of the risks that come with giving a powerful generative model access to sensitive information. The enterprise controls baked into ChatGPT are meant to address those concerns, but the real test will be in how well those policies hold up as thousands of employees start prompting the model for everything from confidential design specs to proprietary manufacturing data.
Looking ahead, the partnership between Samsung and OpenAI seems poised to deepen. The memory-chip collaboration that started it all continues, and now the two companies are exploring how AI can influence not just what Samsung builds, but how it builds it. If the early signs are any indication—a surge in Codex usage, enthusiastic internal testimonials, and a visible willingness to experiment—then this deployment could become a case study for other multinational manufacturers wondering whether to treat AI as a peripheral tool or as a core platform woven into the fabric of daily work.
In the end, what stands out is the simple, human-level shift: engineers, designers, and line workers are now being invited to ask a chatbot for help, to see a piece of code appear on their screen, or to watch an automated workflow spring to life with just a few natural-language prompts. It’s a reminder that the most profound changes in technology often begin not with a grand announcement, but with the quiet, everyday moments when people decide to try something new—and find that it actually makes their job a little easier.
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